uidai.nseitexams Training, Testing and Certification Enrolment Supervisor / Operator

 

Training, Testing and Certification

Introduction

UIDAI’s mandate is to provide a unique Aadhaar number to all the residents of India. For such a diverse and collaborative effort of successfully building the residents’ database, uniformity of Aadhaar Enrolment and Update process across the entire eco-system of Registrars is very necessary. Achievement of such uniformity requires that the Enrolment Staff involved in the Aadhaar Enrolment or Update process at the field level is trained thoroughly to accomplish the job of enrolment. To address this need, UIDAI has developed a comprehensive Training Delivery Methodology and Training Content for all the stakeholders.

 

UIDAI also believes that apart from training there has to be a mechanism to assess the person’s skill and proficiency to work as enrolment staff before the Enrolment Staff start performing the Aadhaar Enrolment or Update. Considering this, UIDAI has prescribed mandatory Testing & Certification for enrolment personnel to ensure adherence to quality aspects. Currently certification is available for the following roles:

 

Enrolment Supervisor / Operator

Child Enrolment Lite Client Operator

Training Delivery

Training for the Enrolment Staff is provided mainly by the Registrar and Aadhaar Enrolment Agency to ensure quality of Enrolment and make them aware of all the processes involved in the Enrolment Eco System. Regional Offices (ROs) of UIDAI also deliver need based training through various programs like Classroom Training, Master Trainer’s Training/TOT and Orientation /Refresher program of EA staff.

 

Mega Training Camps are also conducted by ROs to create large pool of Enrolment Staff. The main objectives of the training are to make Enrolment Staff understand how to setup and manage an Enrolment Centre, use various devices required for enrolment, familiarizing audience with the Aadhaar Enrolment Client and how to handle exceptional cases through these programs. The training content for self-study is available at UIDAI’s website for Enrolment Staff and other Stakeholders.

 

Master Trainer’s Training/TOT

Master Trainer’s Training program or TOT (Training of Trainers) programs are intended to train the Master Trainer who can further train others in their respective domain. Registrar and Enrolment Agencies may nominate “Master Trainer” from their respective Department/Organization or use facilities of specialized Training Agency from time to time to gather knowledge related to any change in Aadhaar Enrolment Ecosystem. The ROs can also identify the Master Trainers from Advance Training Institute and their own resources such as SSAs, PSAs and ADGs apart from the nominated Master Trainers.

 

To ensure that the trainers are proficient in the local languages and are aware of field learning at local level, Regional Offices has been given the responsibility of anchoring the programs in their respective States & UTs. The duration of these programs are fixed at 1-2 days as all the identified resources already possess the basic knowledge about Aadhaar processes and systems.

 

Pool of Master Trainers trained in the TOTs will be available with the ROs/ Registrars / Enrolment Agencies/ Govt. Departments to train others stakeholders in their respective Department/ Organization thus offering benefits of the scale and size.

 

Orientation/Refresher program of Enrolment Agency Staff

Orientation /Refresher Training Program are intended only for the active Enrolment Agency Staff namely Supervisors or Operator or Child Enrolment Lite Operators involved in enrolment process. Since these programs are meant for a target group that has a reasonably sound foundation, the duration of the program is fixed as 1 Day. These programs are being conducted in class room mode and may be conducted once in every quarter by each Regional Offices.

 

These programs are conducted in the premises of ROs or some other place such as State Training Institutes etc. The Master Trainers act as the resource person to impart refresher training and content related to this is prepared by the Enrolment Division covering the exact change/process update. To access the learning of the participants, these programs may include a Test Session at the end of the program.

 

Mega Training and Certification Program

These programs are conducted in places where the demand of large pool of Enrolment Supervisor/Operator/Operator CELC is required. The Training Session may be conducted by the Master Trainers available with the Regional Offices using the Training Content available on UIDAI website followed by a Certification Process through a Testing and Certification Agency engaged by UIDAI.

 

Important Note:

1. New Test Structure and Question Bank for taking Aadhaar Supervisor/ Operator and Child Enrolment Lite Client Operator (CELC) will be applicable from 04.02.2019. All the Certification Exams conducted by Testing and Certification Agency (M/s NSEIT Ltd) shall be as per new pattern. All the candidates who had scheduled their Certification Exam on or after 04.02.2019 are requested to download the new Test Structure, Question Bank (s) and related Leaner Guide(s) from the table given below for self study and preparing for the Certification Exam.

 

2. For verification purpose, Candidates are advised to download latest copy of their e-Aadhaar (downloaded after 1st January 2019) from the website link "eaadhaar.uidai.gov.in" and carry the black & white/color print out of the same at NSEIT Ltd exam centre on date of exam.

 

3. As per UIDAI’s Testing and Certification Policy "The candidates must schedule their test within 6 months of depositing the fee, failing which, their fee shall be forfeited and they shall not be allowed to appear for the test against that fee."

 

4. Candidates certified in Child Enrolment Lite Client will be able to work only on CELC application software and perform Child Enrolment. They will not be able to do any other type of enrolment using ECMP client. However, candidates certified as Operator/Supervisor will be able to work on both ECMP and CELC Client software. The minimum qualification for Operator/Supervisor or CELC Operator Certification is 12th pass. Only, in case of Aaganwadi/Asha workers the minimum qualification for CELC operator certification is 10th pass.

 

5. Certification is a mandatory requirement to perform Aadhaar enrolment and Update. Since UIDAI does not employ any certified candidate directly. All the Certified Candidates have to approach active Aadhaar Enrolment Agency to start Enrolment/Update work.

 

6. To register for Aadhaar Operator/Supervisor/CELC Certification Exam on NSEIT Portal, candidate have to generate Offline Aadhaar XML file and share code from the following link - https://resident.uidai.gov.in/offlineaadhaar and latest copy of e-Aadhaar having Virtual ID (VID) from the following link- https://eaadhaar.uidai.gov.in/#/ . The XML along with Share code and VID Number will be used for New User Registration on NSEIT UIDAI Exam Registration Page-https://uidai.nseitexams.com/UIDAI/LoginAction.action .

 

Testing and Certification of Enrolment Staff

UIDAI has appointed NSEIT Ltd as Testing and Certification Agency (TCA) to conduct online test to assess the individual's ability to carry out fresh Enrolments and Update existing Information in accordance to UIDAI prescribed standards.

 

UIDAI has provided Comprehensive Learner's Guide on “Aadhaar Enrolment and Update” for understanding important aspects of Aadhaar Enrolment and Update and providing -Orientation/ Refresher Training to Enrolment Staff. Separate Learner's guide particularly on “Aadhaar Update”, “Child Enrolment Lite Client”, “Roles and Responsibility of Verifier and Introducer” is also available for specific training needs.

 

For the aspirants interested getting certified as Enrolment Operator/ Supervisor or CELC Operator, Learner Guides, Question Banks in multiple languages and Test Structure is also provided for self study and preparing for the Online Certification Exam conducted by Testing and Certification Agency.

 

Post preparation, the Aspirants can visit NSEIT Portal (https://uidai.nseitexams.com/UIDAI/LoginAction.action.) to get details of registration process, city wise Test Centers, Available dates for scheduling exam and other important details. A TEST fee of Rs. 470. 82 (including GST) and RETEST FEE Rs. 235.41 (including GST) has to be paid using Online Payment Facility provided on NSEIT Ltd Portal after successful registration. There shall be no additional transaction fee for using the Online Payment Facility. Enrolment Agencies/ Registrar may contact Training and Testing Division UIDAI H.Q. for Bulk Online Payment, Bulk Online Registration and Bulk Online Scheduling of their candidates.

 

For any queries related to “Registration, Application form submission, Exam Fee, Exam Center/Exam Slot and Testing & Certification Application", Candidates can contact 022-42706500 or send in their queries at uidai_admin@nseit.com. Post Certification, if any problem is faced during on-boarding process of the Certified Operator/Supervisor, their respective Enrolment Agency can contact UIDAI Technical Support at 080-23099400 or send in their queries at techsupport@uidai.net.in